To listen, according to Merriam-Webster, is to hear with thoughtful attention. When we listen with both heart and mind, we listen with our full capacity: We are happier, relationships deepen, and we are fully present — ready to meet life’s everyday challenges.

Part one: Greeting another

• At various times during the day, think about the people you will encounter. Imagine yourself being fully present when meeting them and appreciating who they are.
• Review your recent encounters. Were you welcoming? If not, picture yourself being at your best when greeting them. 
• Set aside times to practice being present when greeting another.

Part two: Practicing listening 

• Set times to practice listening. 
• Work to understand how the backgrounds and experiences of others led to their views and style. Questions might help you understand them better, but do so non-judgmentally
• Let understanding replace criticism.

Part three: Looking for wisdom

• Remember a time when someone said just the right thing to you or did just the right thing. Recall how it felt.
• Remember times when you said just the right thing to someone or did just the right thing. Remember how you felt.

Quotations

The first duty of love is to listen.

— Paul Tillich

Listening is about being present, not just about being quiet. 

— Krista Tippett

Listen with ears of tolerance.

— Rumi